How to connect Instagram to dmswift.

1. Make the Instagram account professional

Meta only lets tools reach Business and Creator accounts, on either route. Either type works with dmswift.

1. Open the Instagram app and go to your profile.
2. Open the menu, then Settings and activity.
3. Choose Account type and tools, then Switch to professional account.
4. Pick Business or Creator and finish the short setup.

2. Quickest: connect Instagram directly

No Facebook Page needed. dmswift never sees your Instagram password.

1. In dmswift, open Settings, then Channels, and choose Connect Instagram directly.
2. Sign in to Instagram in Instagram's window and allow the permissions it lists: instagram_business_basic, instagram_business_manage_comments, instagram_business_manage_messages, instagram_business_content_publish and instagram_business_manage_insights.
3. You are sent back to dmswift with the account connected. Turn on message access in Instagram (see the last question below), so DMs reach dmswift.

That is the whole setup on this route. Steps 3 to 5 are only for connecting through a Facebook Page.

3. Or: link it to a Facebook Page you admin

You must be an admin of the Page, with full control. Use either route:

1. From Instagram or Facebook: open Accounts Center, then Accounts, then Add accounts, and add the Facebook profile that manages the Page.
2. Or from the Facebook Page: switch into the Page, open Settings, then Linked accounts, then Instagram, and choose Connect.

4. Connect Facebook in dmswift

1. In dmswift, open Settings, then Channels, and choose Connect Facebook (or Reconnect if the Page is already there).
2. In Facebook's window, on the step that lists Instagram accounts, select your Instagram account. This is the step people miss most often.
3. Select the Facebook Page it is linked to.
4. Allow every permission on the list. Each one is explained in the Facebook Page guide.

If you skipped the Instagram step, nothing is broken: choose Reconnect and tick the account this time.

5. Pick the Instagram account

1. Back in dmswift, choose Connect via Facebook Page.
2. Pick the account from the list. It shows which Page each account is linked to.
3. Turn on message access in Instagram (see the last question below), so comments and DMs reach dmswift.

Before you start

• An Instagram professional account (Business or Creator).
• Only for the Page route: a Facebook Page where you have full control.
• A dmswift account. Every plan, and the 7-day trial, holds at least 2 channels, so the Page and Instagram fit together. See pricing.

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