One inbox for everyone who wrote to you first.

Built around people who wrote first

The inbox holds conversations people started: a message, a story reply, a mention, or a private reply that answered their comment. Every thread shows how much of Meta's 24-hour reply window is left, because outside it Meta accepts nothing.

Human takeover

Take a thread over and every automation goes quiet for that contact until you hand it back. The person never gets a keyword answer in the middle of a conversation with you, and neither does your AI agent: an agent reply is refused while a human holds the thread.

For a team

• An agent seat answers the inbox and tags contacts; a viewer reads; an admin runs everything else.
• The contact card sits beside the thread: tags, custom fields, notes, and where the person came from.
• Every reply is attributed in the audit log.

From your AI agent

With inbox:read an agent lists and reads conversations; with inbox:write it can reply inside the window, up to 100 messages a day per key. A key in "ask me first" approval mode cannot send private messages at all.

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