Contacts CRM
Everyone who ever wrote to you, and you never pay per head.
Each person who comments, messages, replies to a story or taps a growth link becomes a contact, on every plan, with no limit and no charge per contact.
What a contact holds
- Name, platform, and how the person first reached you: which campaign, post or growth link.
- Tags, added by you, by a campaign, or by your agent with contacts:write.
- Custom fields and notes, visible next to the conversation in the inbox.
- Whether they are still subscribed to follow-ups, re-checked before every send.
Segments and follow-ups
Save a filter as a segment: everyone tagged "price list" who wrote this month, say. A segment can receive a follow-up now or on a schedule, which only reaches people who opted in or wrote first and who are still inside Meta's window.
Why contacts are never metered
Most tools in this category charge by active contacts, so the bill rises exactly when a post works. dmswift meters what is sent: private messages, posts and agent actions. A post that reaches more people does not change your plan.
Yours to take
Export the list as CSV at any time, or receive every new contact as a signed webhook event in your own system. Deleting the account deletes the contacts with it.
Frequently asked questions
Is there a limit on contacts?
No. Contacts, tags and segments are unlimited on every plan, including the trial.
Can my agent read the contact list?
Yes, with contacts:read. It can search and filter, and with contacts:write it can add tags. Editing or deleting contacts stays with a person.
Can I import contacts?
No. Contacts come from real interactions with your Page or Instagram account, which is also what makes them reachable under Meta's rules.
Related
Unified inbox
Instagram and Messenger in one thread per person, with human takeover and the 24-hour window on every thread.
DM keyword automations
When someone messages you a keyword, they get the answer at once, with buttons and tracked links.
Pricing
Starter $19, Pro $49, Business $129 and Agency $299 a month, with a 7-day Pro trial. Metered by messages, posts and agent actions, never by contacts.
Connect a Page and try it on your next post.
7 days of Pro, no card. Then choose a plan.
